Shipping Policy

At Abdullah Cookware Store, we strive to deliver your products efficiently and securely. Please review our shipping policy to understand our procedures and delivery options.

1. Order Confirmation

Once you place an order on our website, you will receive an email confirmation with your order details. Please ensure that your contact and delivery information is accurate to avoid any delays. Orders are processed within 1-2 business days after the confirmation email is sent.

2. Delivery Time

We aim to deliver your products within 4 business days after your order is confirmed. Delivery times may vary based on your location and the availability of our delivery partners. Orders placed on weekends or holidays will be processed on the next working day.

3. Local Delivery (City Area)

For customers located within the city area, we offer free delivery as part of our local delivery service. This includes all deliveries within city limits, and no additional charges will be applied at checkout. Our local delivery ensures your products reach you safely within the stated delivery period.

4. Shipping Charges for Non-Local Areas

For customers outside of our city area, standard shipping charges will apply. Shipping costs are calculated based on the delivery location and will be displayed during the checkout process. These charges will vary depending on the destination and size of the order.

5. International Shipping

At this time, we do not offer international shipping. If you are located outside of our service area and are interested in purchasing our products, please contact our customer support team at [email protected] or via WhatsApp at +92 321 3000625 for further information.

6. Order Tracking

Once your order is shipped, you will receive a notification email with tracking information, so you can follow the delivery progress. Please note that tracking updates may take 24-48 hours to appear after your order is shipped.

7. Shipping Delays

While we make every effort to ensure timely delivery, unforeseen circumstances such as extreme weather conditions, holidays, or logistical challenges may cause delays. We will keep you informed of any significant delays and work to ensure your order reaches you as quickly as possible.

8. Failed Delivery Attempts

If a delivery cannot be completed (e.g., no one is available to receive the package, incorrect address provided), our delivery partners will attempt to redeliver the order or contact you for further instructions. If multiple delivery attempts fail, your order may be returned to us, and additional charges may apply for reshipping.

9. Damaged or Lost Shipments

If your shipment arrives damaged or is lost in transit, please contact us immediately at [email protected] or +92 321 3000625. We will assist you in resolving the issue, either by sending a replacement or issuing a refund by our Refund & Return Policy.

10. Customer Support

For any questions or concerns regarding shipping, feel free to contact our customer support team:

• Email: [email protected]
• Phone/WhatsApp: +92 321 3000625

We appreciate your business and look forward to serving you with our high-quality cookware products!